Shipping policy
SHIPPING POLICY
Last updated: August 2026
At MAVANDI, we work to provide reliable and convenient shipping for every order.
Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary depending on the product, supplier, warehouse location, availability, holidays, or high-demand periods.
Shipping Times
Delivery times are estimates and may vary depending on the destination, product, carrier, warehouse location, customs processing, and other factors outside our control.
Because MAVANDI offers products from different suppliers and warehouse locations, items from the same order may arrive in separate packages and at different times.
Shipping Costs
MAVANDI currently offers free standard shipping on eligible orders unless otherwise stated at checkout.
Any available expedited or alternative shipping options will be displayed during checkout.
Multiple-Item Orders and Kits
Products included in the same order, including MAVANDI Essential Kits, may be shipped separately. This means customers may receive more than one package and each package may have a different delivery date.
Order Tracking
When tracking information is available, customers will receive tracking details by email after the order has shipped.
Tracking information may take some time to update after a carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before placing your order. Once an order has entered processing or has been shipped, changes to the shipping address may not be possible.
MAVANDI cannot guarantee address changes, package redirection, or delivery corrections after processing has begun. Any delivery issues resulting from incorrect or incomplete shipping information provided by the customer may require direct coordination with the carrier or shipping provider, when available.
MAVANDI is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided at checkout.
Delays
MAVANDI is not responsible for delays caused by shipping carriers, weather, customs, holidays, transportation interruptions, incorrect customer information, or other circumstances outside our reasonable control.
Lost, Damaged, or Incorrect Orders
If your package arrives damaged, contains an incorrect item, or appears to be lost, please contact us at:
We will review the situation and work with you to determine the appropriate solution.
International Shipping
International shipping availability may depend on the product and destination. Customers are responsible for any customs duties, import taxes, or other fees imposed by their local authorities unless otherwise stated.
Contact Us
For questions regarding shipping or delivery, contact us at: